Don’t quit too soon!
We have all experienced it. We have a new lead passed to us or have had a first meeting with a prospective customer. We agree…
We have all experienced it. We have a new lead passed to us or have had a first meeting with a prospective customer. We agree…
Email today has become a norm, where free accounts are plentiful and you can spin up a Hotmail or Gmail account in minutes. But to…
In this fast-passed world of digital communications, “omni-channel” conversations and faceless customer service, I see first hand the destruction of good old fashion customer interactions.…
Dale Carnegie once wrote, “When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.” Most would agree…