A tool to support customer support team

[Akhil Ahuja]

The customer support team is an important team of an organization. In the midst of a global pandemic, it’s more important than ever that our customer support teams are listening intently to existing customers and prospects.

Our sales and customer-facing teams have made this a priority, scheduling daily team stand-ups to share customer feedback and concerns they’re hearing from sales prospects.

With the surge in remote meetings, it can be
difficult to maintain meeting notes manually. Here is a tip of the free productive tool, Marsview Notes, a meeting assistant that supplements all Zoom meetings
by automatically transcribing the notes and providing a summary of meeting
notes, highlights and actions taken during the meetings. (http://notes.marsview.ai)