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Forums Forums General Discussions Promotion A tool to support customer support team

  • A tool to support customer support team

     Akhil Ahuja updated 3 weeks, 5 days ago 1 Member · 1 Post
  • Akhil Ahuja

    Member
    July 15, 2020 at 3:32 pm

    The customer support team is an important team of an organization. In the midst of a global pandemic, it’s more important than ever that our customer support teams are listening intently to existing customers and prospects.

    Our sales and customer-facing teams have made this a priority, scheduling daily team stand-ups to share customer feedback and concerns they’re hearing from sales prospects.

    With the surge in remote meetings, it can be
    difficult to maintain meeting notes manually. Here is a tip of the free productive tool, Marsview Notes, a meeting assistant that supplements all Zoom meetings
    by automatically transcribing the notes and providing a summary of meeting
    notes, highlights and actions taken during the meetings. (http://notes.marsview.ai)

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Original Post
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